Published June 25, 2019 | Version v1
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The FAST project: Criterion and Evidence from the Public Service UX perspective

  • 1. Ghent University - imec

Description

A presentation about the FAST project and how it aims to improve the customer journey when using public services by representing public service steps as workflows using the Resource Description Framework (RDF).

The presentation was given during a webinar about the "Core Criteria and Core Evidence" (CCCEV) vocabulary of ISA² (now interoperable europe): https://joinup.ec.europa.eu/collection/semantic-interoperability-community-semic/event/webinar-cccev-evolution-past-present-and-future-25-june-2019-1000-1130-cest

A recording of the presentation is available on YouTube: https://www.youtube.com/watch?v=c04BdKrJuYQ&list=PLTqrUzsdFBKb8YYA1wXiJa45cne1YiLV-

Files

CCCEV webinar presentation_FAST project.pdf

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