Before you contact us

We appreciate that you search for answers to your questions in below linked documentation before you reach out to us.

Answers to all of the most frequently asked questions on our support line including e.g.
  • Account management
  • Creating and managing records
  • Review processes
  • Safe listing and usage statistics
  • Policy questions
Easy to follow step-by-step instructions for how to get started and use both easy and advanced Zenodo features including:
  • Uploading and managing records
  • Collaborating and sharing
  • Communities and membership management
  • Account and profiles
General information about Zenodo, our infrastructure, projects, and policies including:
Open science (by OpenAIRE)
OpenAIRE provides general guides/training on open science, Horizon Europe, research data management (RDM) and legal issues for researchers.

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