Operationalizing Transformational Leadership Components: Impact on Commercial Banking Strategies in Nairobi County

In Nairobi County's dynamic banking milieu, effective leadership remains paramount. Grounded in transformational leadership theory, this study delved into the impact of transformational leadership on strategic commercial banking adaptations. Utilizing a cross-sectional descriptive approach, insights were garnered from 234 credit managers across different tiers in Nairobi, selected via a stratified sampling technique. Results underscored that, banks led by transformational leaders not only showcased adaptive acumen but also pioneered innovative responses to banking challenges, notably in integrating risk-based pricing model. These banks demonstrated heightened agility amidst market and regulatory vicissitudes. The study accentuates the imperative of embedding transformational leadership in Nairobi's commercial banks, spotlighting its cardinal role in fostering strategic innovation and cementing market competitiveness.