Smart Cultural Tourism as a Driver of Sustainable Development of European Regions

Part of EU Open Research Repository
Published November 30, 2022 | Version v1
Project deliverable Open

The SmartCulTour Toolkit for cultural tourism policy development

Contributors

  • 1. Breda University of Applied Sciences
  • 2. University of Lapland

Description

The SmartCulTour Toolkit for cultural tourism policy development is Deliverable D7.3 of the SmartCulTour Horizon 2020 project and provides an overview of selected and tested arts-based and service design tools and methods for community-participation and co-creation through various stages of the development phase. The pdf version included here provides a static overview of various tools that could be considered by planners, policy makers and DMOs to support participatory development processes. An interactive version is provided at https://smartcultour.maglr.com/toolkit/smartcultour-toolkit

The Toolkit includes the following tools:

  1. Tools for Discovery and Define stage:
    • The Placemaking tool
    • Q-Sort methodology
    • Stakeholder mapping
    • Persona development tool
    • Customer journey mapping
    • Participatory systems mapping
    • Visitor flow mapping
    • Dynamic House of Quality
  2. Tools for Development and Delivering stage:
    • The SmartCulTour Game
    • Benchmarking and Honeycomb mapping
    • Multi-Method process flow
    • Ideation washing machine
    • Destination design roadmapping
    • Strategic roadmap for cultural tourism change
    • Policy round tables for cultural tourism change

Files

D7.3 SmartCulTour Toolkit.pdf

Files (12.7 MB)

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Additional details

Funding

European Commission
SmartCulTour - Smart Cultural Tourism as a Driver of Sustainable Development of European Regions 870708