Trust in and Acceptance of Video-based AAL Technologies

Due to a growing demand and need for solutions that alleviate the strain on the overburdened healthcare system, video-based ambient assisted living (VAAL) technologies offer a good alternative to support individuals in need of help. In order to successfully implement such technologies into the living spaces of individuals with care needs, factors that determine their trust in, and acceptance of, such technology need to be examined in more detail. This study investigates perceptions on trust and its relationship with the acceptance criteria of VAAL technologies. In a mixed-methods design approach using focus groups and a questionnaire study, participants evaluated their trust and acceptance perceptions of VAAL technology and assessed its benefits and barriers. Results revealed significant relationships between the variables, signalling the relevance of understanding of how trust may influence the overall acceptance of VAAL technologies. Recommendations for future studies as well as applications of the findings are made