Published May 12, 2021 | Version 1.0
Journal article Open

Incident Reporting System and RCA in A Hospital With Reference To the Standards Laid Down By NABH-A Study

Creators

  • 1. Assistant Professor, Department of Hospital Administration, A J Institute of Hospital Management. Rajiv Gandhi University for Health Sciences & Quality Manager & Patient Safety Officer, Quality Assurance Department, A J Hospital & Research Centre. Mangalore. Karnataka. India

Description

NABH defined Incident reporting as written or verbal reporting of any event in the process of patient care, that which is inconsistent with the deserved patient outcome or routine operations of the healthcare facility & Root Cause Analysis (RCA) as a structured process that uncovers the physical, human, and latent causes of any undesirable event in the workplace. In healthcare, IRS (Incident Reporting system) has provided frontline caregivers a mechanism to raise concerns, provided voice to those clinicians that management can work to mitigate. Incident Reporting Systems were used to identify local system hazards, to aggregate experiences for uncommon conditions, to share lessons within and across organizations and to increase patient safety culture in the organization.

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