Influence of Devolved Dispute Resolution Mechanisms on Job Satisfaction of Health Care Workers in Nakuru County Kenya
Authors/Creators
- 1. School of Business, Jomo Kenyatta University of Agriculture and Technology
Description
This study sought to examine the influence of dispute resolution mechanisms on job satisfaction of health care workers in Nakuru County Kenya. The study was anchored on Herzberg's Two Factor Theory. The study adopted a descriptive research design with a target of 758 staff in Nakuru level five hospital including 54 doctors, 437 nurses and 267 paramedics. A sample of 89 respondents was obtained from the target population through stratified and simple random sampling techniques. The study relied on questionnaires for data collection which were tested for validity and reliability before data collection. The collected data was sorted and cleaned and analysed with the help of statistical package for social sciences. The analysis was done in form of both descriptive and inferential statistics. The findings were presented in tables accompanied by relevant discussions. The study established positive significant relationship between devolved dispute resolution mechanism (r=.626) and Job satisfaction of healthcare workers in Nakuru county. Regression analysis showed that devolved dispute resolution mechanisms had a significant influence on healthcare workers job satisfaction. The study therefore concluded that devolved dispute resolution mechanism had a significant influence on job satisfaction of healthcare workers in Nakuru County. As such the study recommended that the county should devise ideal dispute resolution mechanisms for healthcare workers to enhance the job satisfaction of healthcare workers in Nakuru County.
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References
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