Results of the ZKI Top Trends survey for the ZKI Strategy and Governance Working Group 2022

The working group on “Strategy and Organisation” of the ZKI Association for
German academic IT centres conducts an annual survey on the most important topics and
focal points of member institutions. The core survey takes up and documents the most
relevant or trending issues of IT facilities from universities and research institutions. The
results are intended to help keep an eye on important developments and best practices
and to keep pace with the extensive topic of digitalisation and the rapid renewal of
technologies, or to gain inspiration for further strategy and service design at one's own
institution.
The survey is completed by CIOs, heads of data centres, IT directors and persons in
comparable roles. The 2022 survey, carried out in December 2021 and January 2022 and
completed by 85 institutions, had an additional focus on the enhanced use of cloud
technologies, on digital sovereignty and on aspects of mobile work, changes in work
routines and workplace design. Thus, the survey also addresses the medium- to long-term
impact of the Covid-19 pandemic on IT institutions. The results might also shed light on
some effects of the pandemic on academic IT facilities in other EU countries – or serve
as a basis for differentiation.