Strategies for Quality Improvement of School Administration Staff Performance: A Multi-Site Study at PGRI 1 Martapura Vocational School and PGRI Banjarbaru Vocational School

This study aims to describe the formulation, implementation, and evaluation of strategies for improving the quality of performance of School Administration Staff at PGRI 1 Martapura Vocational School and PGRI Banjarbaru Vocational School. The focus of this study is examining how the formulation, implementation and evaluation of the School Administration Staff (SAS) performance quality improvement strategies implemented in both schools. This research used a qualitative descriptive approach that described the objects under the study. The data collection was carried out by observation, interview and documentation techniques. Determination of the subject used purposive sampling techniques. Data analysis techniques were carried out by reducing, presenting data and drawing conclusions as well as verifying the reliability of research results with techniques of accuracy of observation, triangulation and consultation of supervisors. The results of this study showed that 1) the formulation of a strategy to improve the quality of SAS performance planned in the form of SAS performance targets and reports makes the quality of SAS performance directed and on target, 2) the implementation of SAS performance quality improvement strategies is able to make SAS performance quality better and more appropriate, and 3) evaluation of SAS performance quality improvement strategies are able to improve the quality of SAS performance to be optimal.