Automation Experience at the Workplace

Automation is transforming traditional workplaces and work processes tremendously. While automated systems are no longer restricted to manufacturing environments but pervade various work domains in manifold appearances, automation initiatives and research are still driven from a technology and performance perspective. The goal of this workshop is to provide an interdisciplinary forum for automation-focused user experience research. It will bring together researchers and practitioners from diferent disciplines to create and transfer knowledge on automation experiences of skilled workers and professionals at workplaces across domains. In a keynote talk, participant presentations, and the group-wise drafting of research ideas, the workshop will address three recent main challenges: encountering workplace automation, collaborating as well as building meaningful relationships with workplace automation. The outcome of this workshop will be a research agenda consisting of ideas for promising future research on automation experiences at the workplace