Assessment of the level of quality of nursing care in an infectious diseases ward

Sierpińska Lidia, Domagała Monika. Assessment of the level of quality of nursing care in an infectious diseases ward. Journal of Education, Health and Sport. 2022;12(6):296-313. eISSN 2391-8306. DOI https://dx.doi.org/10.12775/JEHS.2022.12.06.029

https://apcz.umk.pl/JEHS/article/view/JEHS.2022.12.06.029

https://zenodo.org/record/6787424

The journal has had 40 points in Ministry of Education and Science of Poland parametric evaluation. Annex to the announcement of the Minister of Education and Science of December 21, 2021. No. 32343.

Has a Journal's Unique Identifier: 201159. Scientific disciplines assigned: Physical Culture Sciences (Field of Medical sciences and health sciences); Health Sciences (Field of Medical Sciences and Health Sciences).

Punkty Ministerialne z 2019 - aktualny rok 40 punktów. Załącznik do komunikatu Ministra Edukacji i Nauki z dnia 21 grudnia 2021 r. Lp. 32343. Posiada Unikatowy Identyfikator Czasopisma: 201159.

Przypisane dyscypliny naukowe: Nauki o kulturze fizycznej (Dziedzina nauk medycznych i nauk o zdrowiu); Nauki o zdrowiu (Dziedzina nauk medycznych i nauk o zdrowiu).

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Received: 07.06.2022. Revised: 14.06.2022. Accepted: 01.07.2022.

Assessment of the level of quality of nursing care in an infectious diseases ward

Lidia Elżbieta Sierpińska¹, Monika Domagała²

¹ Military Clinical Hospital No. 1 with Polyclinic, Independent Public Health Unit, Lublin, Poland 

Department name and organizational unit: Command

² Students’ Scientific Circle, Higher School of Business and Entrepreneurship, Ostrowiec Świętokszyski, Poland

Address for correspondence: Lidia Sierpińska, 1 Military Clinical Hospital with Polyclinic, Independent Public Health Care Unit, Al. Racławickie 23, 20-049 Lublin, Poland (e-mail: sierpinska1@wp.pl; 507-810-339)

Abstract

Introduction. An important aspect of the market-based health care system is the provision of a high level of medical services, including the quality of nursing care. In order to provide high quality patient care the subjective and objective methods were applied, as well as assessment tools.  

Objective. The aim of the study was an objective assessment of the quality of nursing care provided to patients in the infectious diseases ward.  

Materials and Method. The study was conducted in 2017, and included 105 patients treated in the infectious diseases ward at the Independent Public Teaching Hospital No. 1 in Lublin, Poland. The research method was a diagnostic survey; the techniques: a questionnaire and participant observation; the tool: a standard BOHIPSZO questionnaire according to H. Lenartowicz.

Results. A very high coefficient of the quality of nursing care in the infectious diseases ward  concerned therapeutic-nursing procedures (99%), and hotel services including satisfaction of existential needs and objectification of a patient (97% each), followed by protection of patients against infection (96%), patient safety (94%), and preparation of patients to self-care before discharge home (92%). A high coefficient of provided care concerned the standard of organization and documentation of nursing care (80%). The provision of information for patients in the infectious diseases ward was assessed by patients in the lowest terms – the care  coefficient was 71%. The global coefficient of the quality of nursing care in the infectious diseases ward was on the level of 90.75% of the desired status. The deficit of care (9.25%) was insignificant; p>0.05.

Conclusions. The results of the study confirmed that a global coefficient of the quality of nursing care in the infectious diseases ward was on a very high level. Care deficit was insignificant. The improvement of the quality of care in the infectious diseases ward should concern mainly the standard of provision of information to patients, and the organization and documentation of nursing care.  

Keywords: quality of nursing care, BOHIPSZO questionnaire, care in infectious diseases.