Published February 9, 2022
| Version v1.0.0
Dataset
Open
Process Performance Indicators for IT Service Management: The PPI Dataset
- 1. Universidad de Sevilla
Description
Set of process performance indicators defined in natural language, related to the IT service management processes of several public organizations in Spain as published in Estrada-Torres, B., del-Río-Ortega, A., Resinas, M., & Ruiz-Cortés, A. (2021). Process Performance Indicators for IT Service Management: The PPI Dataset. In Research and Evidence in Software Engineering: From Empirical Studies to Open Source Artifacts (pp. 125-132). CRC Press. DOI: https://doi.org/10.1201/9781003168393-8
Files
isa-group/ppi-dataset-v1.0.0.zip
Files
(8.7 kB)
| Name | Size | Download all |
|---|---|---|
|
md5:1a12ba6306380d0b266550a6ac565fba
|
8.7 kB | Preview Download |
Additional details
Related works
- Is supplement to
- https://github.com/isa-group/ppi-dataset/tree/v1.0.0 (URL)