JOINT HANDBOOK ON MIGRANTS' INTEGRATION: A SERVICE DESIGN AND SUPPLY PERSPECTIVE
Description
On October 21 and 22, 2021, the six projects named MIICT, REBUILD, NADINE, MICADO, easyRights, and WELCOME, all funded under the European Union’s Horizon 2020 research and innovation program, organized their second Joint Migration Policy Roundtable. This Handbook reflects on the two thematic lines common to all the six projects, namely: co-creation, participatory design, and multi-stakeholder collaboration on the one hand; ICT or AI-based tools and novel digital services for supporting integration on the other. Its contents are the result of the discussion among Roundtable participants, which was articulated in two thematic sessions: the first taking stock of the cocreational dimension to frame the wider issue of service co-design for social integration; the second reflecting on the sustainability conditions of newly developed ICT or AI enabled tools and services.
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Joint_Migration_Policy_Roundtable__2__Handbook.pdf
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Additional details
Funding
- NADINE – digital iNtegrAteD system for the socIal support of migraNts and refugEes 822601
- European Commission
- REBUILD – REBUILD - ICT-enabled integration facilitator and life rebuilding guidance 822215
- European Commission
- WELCOME – Multiple Intelligent Conversation Agent Services for Reception, Management and Integration of Third Country Nationals in the EU 870930
- European Commission
- MIICT – ICT Enabled Public Services for Migration 822380
- European Commission
- EASYRIGHTS – Enabling immigrants to easily know and exercise their rights 870980
- European Commission
- MICADO – Migrant Integration Cockpits and Dashboards 822717
- European Commission