I-BiDaaS - D4.3: Streaming Analytics and Predictions

This deliverable describes several aspects of the real-time streaming reference architecture of I-BiDaaS. The architecture is compatible with PMML, which enables rapid specification and development of new functionality. It also contains interconnection primitives between the batch and stream processing layers within I-BiDaaS, as well as a proper visualization front-end that allows the real-time display of analytics via auto-updated visual elements. Overall, I-BiDaaS provides the planning, design considerations, and best practices for implementing real-time streaming solutions. To demonstrate its capabilities, we provide a use-case that focus on the processing of Call-Center transcription logs. By processing this data at real-time, enterprises can create models for QoS prediction as well as derive insights into customer metrics and incidents.