Published January 1, 2021 | Version 1
Journal article Open

A Study of Role of Digital Banking in Indian Banking System during Covid-19 Lockdown Period


With the widespread of Covid 19 across the world, it has negative impact on various industries like retail, manufacturing, tourism, education, international trade and banking operations due to lockdown and restrictions. Since the vaccine for Covid 19 has still not developed , there is still uncertainty when the economic activities will start increasing again and the world economies back to new normal. On the other hand, digital banking and fintech companies have shown the positive growth with the introduction of new digital offerings to the customer. Indian banking system has emerged with the bank staff as a corona warrior by keeping their retail branches open with the partial staff strength and digital modes of payment through on line and video interactions. This particular paper focus the various initiatives taken by the Government, Banks, Fintech companies and regulators to bring infrastructure changes that helped the Indian economy to easily leveraged to conquer the quick problems created by the pandemic and timely control the damage.



Files (473.6 kB)

Name Size Download all
473.6 kB Preview Download

Additional details


  • Ahmad, Tabrez. (2020). Scenario of the Corona Virus (Covid-19) in India. SSRN Electronic Journal. 10.2139/ssrn.3568847
  • Arner, Douglas W. and Barberis, Janos Nathan and Walker, Julia and Buckley, Ross P. and Dahdal, Andrew M. and Zetzsche, Dirk Andreas, Digital Finance & The COVID-19 Crisis (April 16, 2020). University of Hong Kong Faculty of Law Research Paper No. 2020/017. Available at SSRN: or
  • Kumar, Sunil. (2020). Impact of coronavirus (COVID-19) on Indian economy.
  • Balaji Krishnakumar, Sravendra Rana (2020) "COVID 19 in INDIA: Strategies to combat from combination threat of life and livelihood", Journal of Microbiology, Immunology and Infection, 2020, ISSN 1684-1182
  • Van Doremalen, N, T Bushmaker, D Morris, M Holbrook, A Gamble, B Williamson, A Tamin, J Harcourt, N Thornburg, S Gerber, J Lloyd-Smith, E de Wit and V Munster (2020): "Aerosol and surface stability of SARSCoV-2 as compared with SARS-CoV-1",, March.
  • Seb Joseph, 'As Coronavirus Outbreak Grinds on, E-commerce Operations Buckle under Increased Pressure', Digiday (24 February 2020)
  • Delia Enria, Juliet Bedford, David L Heymann, Johan Giesecke, Gary Kobinger, Chikwe Ihekweazu, Ziad memish, H Clifford Lane, Amadou Alpha Sall, Myoung-don Oh, Kumnuan Ungchusak, Anne Schuchat and Lothar H Wieler (2020) "Covid 19: Towards Controlling of a Pandemic" VOLUME 395, ISSUE 10229, P1015-1018, MARCH 28, 2020 DOI:
  • Said Nadeem (2020) "Coronavirus COVID-19: Available Free Literature Provided by Various Companies, Journals and Organizations around the World" J Ong Chem Res, 2020, 5(1): 7-13, Document ID: 2020JOCR37, https://doi:10.5281/zenodo.3722904
  • Li Q, Guan X, Wu P, et al. (2020) "Early transmission dynamics in Wuhan, China, of novel coronavirus–infected pneumonia" N Engl J Med; 382:1199-1207.
  • Zhe Cheng, Chuanyi Wang, Michael McAleer and Xiao-Guang Yue (2020) "Risk Management of COVID-19 by Universities in China" Risk Financial Manag. 2020, 13, 36; https://doi:10.3390/jrfm13020036 -
  • Wang Hongjiang (2020) "Traditional Chinese Medicine gaining popularity in Africa amid COVID-19 outbreak"
  • European Board of Medicine (2020) "COVID-19: Commission launches European team of scientific experts to strengthen EU coordination and medical response"
  • Bert Hoffmann, Mariana Llanos and Merike Blofield (2020) "Assessing the Political and Social Impact of the COVID-19 Crisis in Latin America" ISSN 1862-3573