THE EFFECTIVENESS OF TRAINING AND ITS IMPACT ON EMPLOYEE PERFORMANCE AND PRODUCTIVITY IN THE TOURISM SECTOR OF GHANA

The study aims to explore the impact of Human Resource Development activities on employee performance in Ghana’s tourism sector and suggest improvement recommendations. Primary data is collected from staff in different departments, and the multiple correlation-regression analysis is carried out to establish the relationship between five variables including; selection and recruitment, training and development, employee development, training needs assessment, performance appraisal and their effect on employee performance in the tourism sector. The results reveal that the variables have a strong and positive relationship and important in developing training programmes to achieve employee efficiency and building human-capital in the tourism sector.