Quantitative Study of Quality Factors using Relative Importance Index Method in Construction Projects

Quality has now become a keystone feature in the construction of any project and has acquired worldwide attention. The aim of this paper is not only to identify the factors influencing the quality of the construction works but also to work for the better management of the quality. In a pursuit for a continuous quality improvement, a quantitative study approach has been adopted thereby knowing the relative importance of various factors critical to the quality of construction. During the preliminary stage, a questionnaire was developed with a total of 37 quality factors and categorized into five major groups. The data obtained were analyzed by the Statistical Package for Social Science (SPSS). The effect of various factors was discussed and various recommendations were put forth. Case studies on two buildings viz. multi-level car parking and girl’s hostel of GCET in Jammu region of Jammu &Kashmir have been undertaken in which data obtained is statistically measured and analyzed.