ORBIS

Part of EU Open Research Repository
Published January 29, 2026 | Version v1
Other Open

Cards of Clarity in Dialogue

Authors/Creators

  • 1. ROR icon Università della Svizzera italiana
  • 2. ROR icon Politecnico di Milano
  • 3. ROR icon Politecnico di Milano - Department of Design
  • 4. ROR icon The Open University
  • 5. The Open University Knowledge Media Institute

Description

Designed within the ORBIS project, the Cards of Clarity in Dialogue are meant to be used as a non-prescriptive aid tool to improve inclusive participation in discussions, anticipate or respond to emerging tension and to support respectful, productive argumentation. Thus, they have been conceived as a tool for conflict prevention.

The cards uploaded here are conceived to be used  in a digital or printable version for facilitating multiparty discussions, especially (but not exclusively) in the context of deliberative democracy discussions. 

The Conflict Prevention Cards include the full deck for moderators. The file called CardsForUserView present a simplified version for participants in discussions.

Additionally, thanks to the work by Open University (UK), The “Cards of Clarity” mechanism is now fully integrated into the BCause platform to facilitate dialogic conflict handling. The platform includes a dedicated administration page for discussion management where moderators can view all automatically detected "flags" or points of potential conflict. These detected conflicts - such as participant silence, lack of common ground, or the presence of accusations - are accompanied by a candidate set of recommended actions based on dispute mediation research (see references below).

 

Acknowledgement: USI Università della Svizzera italiana has received funding from the Swiss State Secretariat for Education, Research and Innovation (SERI), contract 23.0021 in the framework of data and knowledge from the EU funded Horizon Europe project ORBIS, GA 101094765. As for Open University, this research was funded in collaboration by UKRI under the UK Government’s Horizon Europe Guarantee scheme (Reference Number: 10048874) and by the European Commission in the context of ORBIS (see Funding section below).

Files

20260111 Conflict Prevention Cards_updated.pdf

Files (18.9 MB)

Name Size Download all
md5:5d0a597461ccb5893cd2e6bb3b5be7dd
18.8 MB Preview Download
md5:0c7db118e7c08d2c01ec40f03c8624fb
166.9 kB Preview Download

Additional details

Related works

Continues
Publication: 10.5281/zenodo.18415608 (DOI)

Funding

European Commission
ORBIS - Augmenting participation, co-creation, trust and transparency in Deliberative Democracy at all scales 101094765

References

  • Greco, S. (2011). Argumentation in dispute mediation: A reasonable way to handle conflict. John Benjamins, https://doi.org/10.1075/aic.3.
  • Greco, S. (2020). Dal conflitto al dialogo. Maggioli – Apogeo Education.
  • Greco, S. (2018). Designing dialogue: Argumentation as conflict management in social interaction. Tranel – Travaux Neuchâtelois de Linguistique, 68, 7-15. https://www.doi.org/10.26034/tranel.2018.2842
  • Bijnen, E., van, and Greco, S. (2018). Divide to unite: Making disagreement explicit in dispute mediation. Journal of Argumentation in Context, 7(3), 285-315, https://doi.org/10.1075/jaic.17032.bij
  • Greco, S., and De Cock, B. (2021). Argumentative misalignments in the controversy surrounding fashion sustainability. Journal of Pragmatics, 174, 55-67. https://doi.org/10.1016/j.pragma.2020.12.019
  • Greco, S., Cigada, S., and Jermini-Martinez Soria, C. (2024). The naming of emotions in dispute mediators' strategic manoeuvring: A case study using a French language corpus. Text & Talk, 44(1), 25-46. https://doi.org/10.1515/text-2021-0044
  • Mercuri, C. Characterization Frames Constructing Endoxa in Activists' Discourse About the Public Controversy Surrounding Fashion Sustainability. Topoi 42, 635–650 (2023). https://doi.org/10.1007/s11245-023-09909-2
  • Greco, S. (2008). The ontology of conflict. Pragmatics and Cognition, 16(3), 540-567. https://doi.org/10.1075/pc.16.3.06gre
  • van Bijnen, E. S. (2020). Common ground in conflict mediation: An argumentative perspective (Doctoral dissertation, Università della Svizzera italiana).
  • Greco, S., and Jermini-Martinez Soria, C. (2021). Mediators' reframing as a constitutive element of a reconciliatory argumentative style. Journal of Argumentation in Context, 10(1), 73-96. https://doi.org/10.1075/jaic.20019.gre