The Role of Work Ethic in Mediating the Relationship Between Resilience and Employee Performance in the Operations Department of PT. Wanho Industries Indonesia in Batang Regency

Abstract

In the era of globalization and increasingly fierce business competition, the manufacturing industry faces various challenges that require high levels of adaptability and resilience from its employees. Rapid technological change, supply chain disruptions, and skilled labor shortages are key challenges facing manufacturing companies in the modern era. This study aims to examine the direct and indirect effects of resilience on employee performance and work ethic on employee performance. The population of this study was 466 employees of the Operations Department of PT. Wanho Industries Indonesia. The sampling method was proportional random sampling, with a sample size of 82 people. The analytical technique used was path analysis. The results showed that resilience had a positive but insignificant effect on employee performance. Work ethic had a positive and significant effect on employee performance. Resilience was shown to have a positive and significant effect on work ethic. Intervening tests showed that resilience indirectly influences performance through work ethic, thus indicating that work ethic fully mediates the relationship. This finding reinforces the importance of work ethic as a bridging mechanism between resilience's influence on performance.