CRYSTAL - Conversational Systems for Emotional Support and Customer Assistance

Part of EU Open Research Repository
Published November 30, 2025 | Version v1
Presentation Open

Speech Analytics: Transforming Voice Data into Business Action

Authors/Creators

Description

Speech Analytics: Transforming Voice Data into Business Action

By Dayana Ribas from SmartVoice

As part of the Crystal-RTTH Fall School 2025 held in Bilbao.

Files

12 11 2025_0_Dayana_Ribas_BTS.mp4

Files (1.8 GB)

Name Size
md5:73a010ecc7475ed0a91421f58aaa07fa
1.8 GB Preview Download
md5:4837940c896ed54f16f8254f075c2b1f
5.1 MB Preview Download

Additional details

Funding

European Commission
CRYSTAL - Conversational Systems for Emotional Support and Customer Assistance 101182965