D2.8 A guideline for end-user centred co-creation of Climate Services across Europe and beyond

The I-CISK (Innovating Climate Services through Integrating Scientific and Local Knowledge) project, funded by
the European Commission (2020-2025), focused on developing a new generation of human-centred climate
services (CS) that are socially and behaviourally informed. By placing end-users at the centre of the design,
development, and evaluation, I-CISK aimed to promote climate change adaptation and disaster risk reduction
through co-created, viable, accessible, clear, credible, useful, and usable CS.

Central to the project was the development, piloting, and refinement of a co-creation framework for CS (I-CISK
Work package 2 Task 2.5). A prototype co-creation framework was devised at the beginning of the project and
tailored to the composition and preferences of each LL. It was implemented in seven Living Labs (LLs) located
in the Netherlands, Spain, Italy, Hungary, Greece, Georgia, and Lesotho. These LLs served as testbeds for
participatory action research. The prototype co-creation phases were tested by Multi-Actor Platforms (MAPs)
within the LLs, through iterative and inclusive collaboration between scientists, service providers, and endusers.
LL leads were asked to regularly evaluate the product and process and participated in a final focus group
discussion for a reflexive monitoring exercise towards the end of the project.

Based on this evaluation and other experiences communicated through project deliverables, an updated ICISK
co-creation framework is created and presented in this report.