Intersect Australia Research Digital Skills Training Program – 2024 Report

Intersect’s mission is to help researchers pursue a better future for all. This includes helping researchers to be more efficient and effective in their research. As a leading provider of digital skills training for researchers in the Australasian region, Intersect provides an extensive range of technology-focused training courses to researchers and higher degree research (HDR) students across Australia. This training ranges from awareness to advanced levels; is delivered interactively either face-to-face or online; and covers categories such as Research Computing, Programming, Data Science, Data Analytics, Machine Learning (ML) & Artificial Intelligence (AI), Statistics, Data Visualisation, Data Collection, and Data Management. Intersect continually revises, updates, and expands its course catalogue, ensuring researchers always have access to the most relevant and useful digital research training.

Our hands-on, instructor-led, live, interactive training is delivered by over 35 highly experienced instructors and is targeted at enhancing the capabilities of researchers in digital tools and technologies. Our research and training expertise extends across various disciplines including, but not limited to: ICT, Data Science, Linguistics, Engineering, Statistics, Bioinformatics, Health & Medical Sciences, Materials Science, Sports Science, Spatial Analytics, Computational Chemistry, Numerical Modelling, Behavioural Science, and Social and Political Sciences.

Throughout 2024, Intersect facilitated training for 5,816 individuals across 305 courses, totaling 228 training days. Intersect members are located in NSW, VIC, SA, and ACT, with one university (ACU) being national. The Notably, our courses attract attendees from diverse backgrounds, including HDR students, researchers, and professionals from various sectors.

In 2024, Intersect received overwhelmingly positive feedback, with a Net Promoter Score (NPS) of +68, based on 1,691 responses (~29% of attendees). The average scores for training quality metrics exceeded 9.1 out of 10, reflecting excellent participant satisfaction. 

This report summarises the Research Digital Skills Training Program provided by Intersect Australia across Australia for the calendar year 2024 as well as providing useful insights on historical trends.