PARTICIPAÇÃO DOS PESQUISADORES Amazon Expedition Magazine (2024)

Artificial Intelligence (AI) may seem like a very new and high tech term. However, it is a broad concept because it deals with the abilities of the computational system to structure and simulate the thinking of human beings through a software called Chatbot.
Said software is able to maintain a conversation with a human user in natural language, through messaging applications. Aiming to help students of Computer Science and Engineering at the University Center for Higher Education of Amazonas (CIESA) in relation
to programming language, a chatbot was developed using the telegram. Thisneed was evident in the course of my professional life as a professor at CIESA for 10 years and the difficulties presented by students in these courses. The chatbot was developed by CIESA students under my guidance and professors Newton Lima and Sheyla Regina, both partners in this endeavor. This tool is based on a question and answer protocol where the user asks and the computer answers. The main objective is for the robot to answer questions in the area of programming because, according to research carried out among students, it is the most difficult subject. To facilitate access to the tool, a simple user interface was designed, such as Telegram, which can be used in the web, Android and IOS versions. The Liz chatbot developed is a system capable of answering, asking and redirecting links to study and video recommendations in programming language. The cahtbot Liz project seeks to establish an interaction between the user and the programmed robot to help them with their studies and difficulties, especially in remote learning and in pandemic times. For the methodology of this project, the exploratory method was applied. For Aaker, Kumar & Day (2004), exploratory research usually involves a qualitative approach, such as the use of discussion groups, usually characterized by the absence of hypotheses, or poorly defined hypotheses. According to feedback from CIESA's Computer Science and Engineering students, chatbot Liz
has shown itself as promising for guiding and helping them in their difficulties in programming language in their remote classes in pandemic times. Such feedback from the students presented themselves as promising and it is understood that the chatbot Liz
with the help of the telegram fulfilled its objectives.