Social Media and User-Centric Library Services

Abstract

In the age of digital transformation, social media has become a powerful tool for libraries to enhance user-centric services. For libraries in India, embracing user-centric approaches through social media can lead to more effective communication and service delivery. This article explores how libraries in India are utilizing social media to offer better services to their users. By examining scientific libraries and their innovative approaches, we highlight some examples and case studies that demonstrate the impact of social media on library services. This article explores the impact of user-centric library services on scientific libraries, emphasizing how these services improve user engagement, resource accessibility, collaboration, and innovation. The focus is on improving accessibility, engagement, and user satisfaction through strategic use of social media platforms.

Keywords: Social Media, User-Centric Services, Indian Libraries, Scientific Libraries, Case Studies, Digital Transformation