Pharmacy Technicians' Role in Clinical Settings: Enhancing Pharmacists' Efficiency Through Medication Preparation, Patient Counseling, and Administrative Support

This study explores the critical role of pharmacy technicians in supporting pharmacists within a large tertiary hospital’s clinical settings. Through semi-structured interviews with pharmacy technicians and pharmacists, the study identifies key contributions of pharmacy technicians in medication preparation, patient counseling support, and administrative tasks. The findings highlight the importance of pharmacy technicians in enhancing the efficiency and safety of clinical pharmacy services, allowing pharmacists to focus more on direct patient care. The study underscores the need for ongoing training and collaboration to optimize the role of pharmacy technicians in clinical practice.