Published May 19, 2018
| Version v1
Journal article
Open
Impact of ICT application and library services on user satisfaction
Creators
- 1. Assistant Librarian, Kumaun University, SSJ Campus, Almora, Uttarakhand (India)
Description
User satisfaction of library regarding resources and services has become main concern in recent time. User satisfaction affects the use or non use of library services.The purpose of the paper is to discuss planning and different steps involved in user studies for user satisfaction. Paper also discussed advantage of user studies and some criticism of user studies.
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243-245_RRIJM18030549.pdf
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