Published April 30, 2024
| Version v1
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Banking on the Web: How a Cosmopolitan City Feels About Online Banking
Creators
Contributors
Researchers:
- 1. Associate professor, Om Kothari Institute on Management and Research, Kota, Rajasthan
- 2. Director and Professor, Om Kothari Institute on Management and Research, Kota, Rajasthan
Description
Online banking, also called internet banking, is a way to do your bank stuff on a computer or phone. It's like having a bank branch at your fingertips, open 24/7. You can check your account balance, transfer money, and pay bills anytime, anywhere. This is a new way of banking that is becoming more and more popular. This study looked at how happy people in Kota city are with their online banking services. So, the study wants to find out: Do people in Kota find online banking convenient and easy to use? Are they happy with the features and security of their bank's online system? Are there any concerns people in Kota have about online banking?
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