Work and Organizational Psychology in Healthcare Systems

Since the beginning of the pandemic, healthcare personnel have faced serious difficulties and continuous emergencies,
highlighting the increasing need for psychological support for those dealing with such challenges. In a mental health
prevention perspective for those who should provide ‘health,’ it would be desirable to develop a healthcare policy that
includes the structured integration of work and organizational psychology in healthcare contexts. Aligned with the
objectives of the “New guarantee system for monitoring healthcare” (DM 12 March 2019 published in the Official
Gazette on 14 June 2019, operational from 1 January 2020), which, in collective prevention, describes the well-being
of organizational and workplace indicators that deliver health, we aim to analyze the needs and challenges in this
regard. This study proposes an initial review of the literature on the current presence/absence of structured interventions
in work and organizational psychology in healthcare systems to analyze the actual policies of healthcare facilities,
considering that realizing such presence is not simple. It would open the door to questions about effective healthcare
planning, the recruitment and allocation of human resources, and management leadership; inefficiency that is proven
to be a co-cause of organizational distress, operator burnout, and malpractice. With the long-term goal of proactively
developing a specific line of activity, distinct from clinical psychology, in healthcare settings, we express an innovative
position useful to operators and healthcare companies. They could benefit from a specific role and function that guides,
with its presence and function, the culture and consciousness of the organization towards the correct management of
human resources and systematically provides the necessary psychological support to operators in order to deliver wellbeing
and not distress to users.