CYBERLOAFING BEHAVIOUR IN WORKPLACE: PROBING ITS EFFECTS ON ORGANIZATIONS' PRODUCTIVITY AS EVIDENCED FROM LITERATURE

Technological advancements of the 21st century dictate how things are done. These technologies have also come with lots of benefits and negativities, especially in the workplace. The word cyberloafing is one of the technological terms that is gaining ground in recent times, particularly in the industry. The dawn of the Internet in the present century is like an elephant viewed by different persons from all sides that is prone to several interpretations. Due to several activities performed on the Internet, several technological terms have emerged. One such term is referred to as “Cyberloafing”. It has been identified as one of the most common ways employees waste their precious time at workplaces, doing unrelated activities as opposed to their assigned jobs by their employers. However, Syed, Singh, Thangaraju & Yok (2020) opined that there is an existing hullabaloo among researchers about the impact of cyberloafing on employees' job performance. Some argue that cyberloafing distracts employees from effective job performance, while others argue that cyberloafing is very helpful as it adds quality to employees' work. Hence, the focus of this paper is to review past literature to understand the impact of cyberloafing. Firstly, to conceptualize the term “Cyberloafing” and explain it to the understanding of a neophyte in the field. It will address the problems of cyberloafing (technological distractions) in any related workplace. The paper will further examine the immediate causes, how cyberloafing impacts an organization's productivity, and how to adopt appropriate counter-measures to help reduce the incidents in any type of organization in modern times.