IMPLEMENTATION OF ORGANIZATIONAL INNOVATIONS IN AN IT-COMPANY USING THE ADKAR CHANGE MANAGEMENT MODEL

The article examines the implementation of organizational innovations in an
IT company using the ADKAR change management model, which is a structured
algorithm for the adoption of innovations by employees. Innovations provide the
company with the opportunity to be competitive in the market. Organizational
innovations adjust processes within the company, helping to build and sustain a
strong work performance culture. The purpose of the article is to disseminate
knowledge and awareness of the need for change management in the modern
dynamic environment, with a particular focus on human resources. In the world of
information technology and remote work, there is a pressing need of building a
structured mechanism for work management and delivering effective outcomes.
Additionally, the article discusses the advantages and disadvantages of the
ADKAR model which supports change processes, considering the size of the
company and the professional field it applies to. As a conclusion to the article,
“best practices” of implementing the ADKAR model are provided, using the
example of a hypothetical IT company. The company’s management aimed to
introduce organizational innovation – a new application for project managers
daily work. Furthermore, it is proven in the article that implementing organizational
innovations is necessary to maintain productivity and competitiveness, and are
demonstrated – the effectiveness and practicality of the ADKAR, showing that
the process of adopting to changes in the team went smoothly and without
resistance.