Digital Payment Adoption: Review (2015- 2020)

Millions of people in developing nations could see a major improvement in their quality of life thanks to digital payments' widespread financial inclusion potential. These emerging nations have not, however, generally embraced digital payment methods, despite the potential of these technologies. This study reviewed the literature on digital payment uptake and evaluated the different motivators and deterrents. After reviewing the literature, it was found that most research studies employed either the tam or the untaught theories. Research indicates that customers' expectations regarding the success of their digital payment transactions are the most important element determining their behavioral intention to utilize digital payments. Additionally, it was discovered that adoption of digital payments was significantly influenced by convenience of use. Perceived danger and trust are also seen as barriers to the adoption of digital payments, considering the factors that encourage and hinder their use.