DIGITAL LITERACY AND PERFORMANCE OF COUNTY GOVERNMENT EMPLOYEES OF ELGEYO MARAKWET KENYA

Abstract: Digitization is the process of converting physical information into digital formats by use of digital technologies to improve business operations.The purpose of the study therefore is to examine the effect of digital literacy on performance of county government of ElgeyoMarakwet. The study was guided by the following specific objectives; to examine the effect of digital culture within the departments at the county, to examine data management on performance of departments within ElgeyoMarakwet County government, to identify the effect of technical capacity on performance of employees at the county, to assess the effect of digital literacy and applications on performance on the operations of the departments in ElgeyoMarakwet County government. The study was guided by the following theories; Technology Acceptance Model, the Unified Theory of Acceptance and Use of Technology, the Diffusion of Innovation Theory and the Technology-Organization-Environment Theory. The study’s research design was descriptive research design. The target population of the study was all heads of departments in ElgeyoMarakwet County. The study shall use census since the target population is small. Data collection instrument at the county of Elgeyo Marakwet was structured questionnaires.Piloting was done within the county of ElgeyoMarakwet departments to test the validity and reliability of the research instruments.  Data was analyzed through the statistical package for social science SPSS version 24. Multiple regressions were used to test the significant levels of one variable over the other.  Analysis of variance ANOVA will also be used.  The study was significant to various stakeholders in the county government of ElgeyoMarakwet.

Keywords: Data management, ICT policies, Technical capacity, Digital Literacy application and organizational performance.

Title: DIGITAL LITERACY AND PERFORMANCE OF COUNTY GOVERNMENT EMPLOYEES OF ELGEYO MARAKWET KENYA

Author: Kibiwot, Kiptoo, Kaino, Dr.Elizabeth, Nambuswa, Dr.Sylvia, Chepkosgei, Chumo.

International Journal of Recent Research in Commerce Economics and Management (IJRRCEM)

ISSN 2349-7807

Vol. 11, Issue 2, April 2024 - June 2024

Page No: 24-49

Paper Publications 

Website: www.paperpublications.org

Published Date: 08-May-2024

DOI: https://doi.org/10.5281/zenodo.11147247

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https://www.paperpublications.org/upload/book/DIGITAL%20LITERACY%20AND%20PERFORMANCE-08052024-4.pdf