SUSTAINABLE TOURISM DEVELOPMENT IN MUMBAI CITY DISTRICT- EXPLORING THE TOURISTS' PERSPECTIVE

The growth and sustainability of tourism activity lies in the overall experience of the tourist. Tourist satisfaction index (TSI) acts as an important indicator for the performance of the present tourism function of that region as well as contributes as a planning tool for future tourism development. The consideration of tourism product appraisal thus involves analyzing its two major components i.e. resources and facilities vis-à-vis tourist experiences. Taking into account the diverse socio-cultural and economic milieu of the city as well as of tourists visiting Mumbai this research paper aims to present contemporary tourism activity in Mumbai City district and explore the idea of sustainable tourism development based on the tourist’s perspective.