Published April 26, 2024 | Version v1
Dataset Open

DATA: Chatbots in Airport Customer Service – Exploring Use Cases and Technology Acceptance

  • 1. MCI - The Entrepreneurial School

Description

This dataset (n=191) investigates use cases and technology acceptance of chatbots in airport customer service.

Files

DATA.csv

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md5:add88e7bea46466ffe647bb99812a1c4
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md5:489d2ba2783d02f8cd193fa2f0d0919c
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Additional details

Related works

Is supplement to
Journal article: 10.3390/fi16050175 (DOI)