CONSUMER RIGHTS IN THE DIGITAL ENVIRONMENT: A CRITICAL ANALYSIS

ABSTRACT

Nearly every aspect of human life has been impacted by the development of “information and communication technology,” and the purchasing and selling of products. Understanding and defending rights of consumers is more important than ever in the digital age we live in. This abstract examines people's rights in the digital sphere and provides a critical evaluation of the opportunities and problems they encounter. We explore privacy issues, the complex nature of online transactions, and the influence of online platforms on consumer empowerment. The objective in looking into these matters is to provide insight into how to better safeguard and improve consumer rights in the quickly changing digital environment. This analysis fosters a thorough awareness of the rights and obligations that go along with the digital era by offering insightful information to businesses, consumers, and governments alike.