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Published October 26, 2015 | Version v1
Journal article Open

Successful loyalty in e-complaints: FsQCA and structural equation modeling analyses

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  • Urueña, A.
  • Hidalgo, A.

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INVE_MEM_2016_329849.pdf

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DOI
10.1016/j.jbusres.2015.10.112
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  • cc-by-4.0 icon Creative Commons Attribution 4.0 International
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Created
January 31, 2024
Modified
July 7, 2024

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