D3.2 Engagement Services Service Update

This deliverable sets out to report on the RDA Working Group (WG) engagement services that have been carried out to date in the RDA TIGER project. RDA TIGER has started to develop a series of support services to offer the RDA community and a major part of this work is to ensure that the services it creates are optimised for the best user experience, that the candidates of the support services are satisfied and that the support provided is of high-quality and efficient. This report will also provide an overview of work on engagement activities, and some key take-away’s moving ahead for the second two years of the project.