Efficiency of Commercial Banks in India during Pre and Post E-Banking Period

ABSTRACT:

Banking industry being the knowledge-intensive industry plays an important role in enhancing economic growth of the country. In this whimsical world of technology where Indian Commercial banks are facing intense competition both from domestic as well as international players, the working of this industry have changed drastically with the onset of e-banking period. Such technology-banking or e-banking era is a stimulant to enhance not only economic growth of the country but also efficiency of banks. In this context, this paper is an attempt to study the efficiency of commercial banks in India during pre and post banking period. Also, this study suggests policy recommendations for Indian banking industry to cope the inefficiency and face the competition boldly.