The Empirical Study of Effect Fairness, Disclosure and Transparency on Satisfaction at Royal Prima Hospital in Medan

This research was conducted with the aim of analyzing the influence of GCG on patient satisfaction at Prima Medan Hospital. This research uses quantitative cross-sectional survey methods. Research object at Prima Medan Hospital. The research location is Prima Medan Hospital. The population of this study were all patients at Prima Medan Hospital. The population type is an infinitive population. The data analysis technique uses univariate and bivariate analysis. The research results show that GCG influences patient satisfaction.

Keywords:- Fairness, Disclosure, Transparency, Patient Satisfaction And Hospitalization.