Integrating the Internet of Everything and Artificial Intelligence in Reverse Logistics to Prepare for Industrial Revolution 5.0

This study explores the integration of Artificial Intelligence (AI) and Internet of Everything/Internet of Things (IoE/IoT) technologies in the realm of reverse logistics. The research investigates the extent to which these advanced technologies are incorporated and their impact on logistics operations through an in-depth analysis of seven prominent companies across various industries. The study reveals that a high degree of AI and IoE/IoT integration is prevalent among the examined companies that enhance supply chain visibility, real-time tracking, and operational efficiency. The study objects to offer valuable implications for businesses striving to enhance their supply chain practices. It illuminates the nuanced amalgamation of AI and IoE/IoT in the realm of reverse logistics to enrich the collective cognizance and provide a compass for enterprises endeavoring to amplify the prowess of their supply chain management.