Published July 15, 2017
| Version v1
Thesis
Open
Exploring the use of open data to improve health services in Ghana's Ketu North district
Description
Healthcare information access in Ghana is restricted and many are in formats that are not understood by computers. This impacts negatively on service delivery and hinders reuse of information. This study as an exploratory study, sought to identify open datasets available in Ghana on healthcare, suggest health datasets that can be open, identify challenges in healthcare delivery that can be addressed using open data and explore the kinds of applications that can be developed using open data to address challenges identified. Data sampled from service providers in the Ketu North District and patrons of health services in Ohawu, show that healthcare providers have challenges in accessing data from related institutions in their sector, and have difficulties in training and recruiting staff that will generate and manage data. Clients of health services have challenges with service quality and do not have enough information about service provision. The study identified health facility rating and finder, alerts for immunisation, food and drugs, birth and deaths, registered and licensed professionals and institutions as some applications that can be built to address challenges identified. These applications will require commitment of service providers to generate and share data openly and participation of the general public in using and innovating with open data. The study was based on the Social Shaping of Technology (SST) approach combined with Open Innovation paradigm to serve as a foundation for the development and improving of health services using open data in Ghana; since no such study currently exists in Ghana.
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