CUSTOMER DELIGHT IN BANKING
Creators
- 1. Assistant Professor, PG & Research Department of Commerce, Nallamuthu Gounder Mahalingam College, Pollachi, Tamilnadu
Description
The Banking Sector is the lifeline of any modern economy. It is one of the important financial pillars of the financial sector, which plays a vital role in the functioning of an Economy. It is very important for economic development of a country that is financing requirements of trade; industry and agriculture are met with higher degree of commitment and responsibility. Thus the development of a country is integrally linked with the development of banking. They play an important role in the mobilization of deposits and disbursement of credit to various sector of the economy. The banking system reflects the economic health of the country. The strength of an economy depends on the strength and efficiency of the financial system, which in turn depends on a sound and solvent banking system. A sound banking system efficiently mobilized savings in productive sector and a solvent banking system ensures that the bank is capable of meeting its obligation to the depositors.
Files
296.pdf
Files
(404.6 kB)
| Name | Size | Download all |
|---|---|---|
|
md5:c6793d43888e426d32c248dbabbcf718
|
404.6 kB | Preview Download |
Additional details
References
- 1. M. Mala & Dr. G. Vasanthi, "Problems and Challenges of Indian Post in Financial Inclusion", International Journal of Interdisciplinary Research in Arts and Humanities, Volume 1, Issue 1, Page Number 186-189, 2016. 2. A. Sabeena & Dr. N. A. Krishnamoorthi, "CSR Practices and CSR Reporting in Indian Banking Sector", International Journal of Applied and Advanced Scientific Research, Volume 1, Issue 1, Page Number 166-169, 2016 3. G. K. Sukanya & Dr. K. Rajakarthikeyan, "A Conceptual Framework on Gender Lens Investment", International Journal of Computational Research and Development, Volume 1, Issue 1, Page Number 125-131, 2016. 4. S. Sangeetha & Dr. S. David Soundararajan, "Challenges of Entrepreneurs in Manufacturing Sector: A Study of Coimbatore District", International Journal of Interdisciplinary Research in Arts and Humanities, Volume 1, Issue 1, Page Number 190-192, 2016. 5. V. Sankara Subramaniyan & K. Veerakumar, "A Study on Risk Management in Construction Projects - An Empirical Study", International Journal of Advanced Trends in Engineering and Technology, Page Number 1-4, Volume 2, Issue 1, 2017 6. K. Veerakumar (2016) article titled "A Study on Impact of Customer Satisfaction on Brand Loyalty" International Journal of Scientific Research and Modern Education, Vol-I, Issue-I, June - 2016. P.No. 661-663. 7. K. Veerakumar (2016) article titled "A Research on Quality Factors Influencing Online Shopping" International Journal of Engineering Research and Modern Education, Vol-I, Issue-II, July - 2016. P.No. 1-5. 8. K. Veerakumar & A. Dinesh Kumar, "People Preference towards Organic Products", International Journal of Recent Research and Applied Studies, Volume 4, Issue 7, Page Number 73-75, 2017. 9. K. Veerakumar & A. Dinesh Kumar, "Challenges of Agricultural Development", International Journal of Recent Research and Applied Studies, Volume 4, Issue 5, Page Number 76-79, 2017. 10. R. Sindhuja & A. Dinesh Kumar, "A Study on the Level of Work-Life Balance among Medical Representatives", International Journal of Recent Research and Applied Studies, Volume 5, Issue 12, Page Number 28-33, 2018.