Migration to the EU: Best practices and ICT tools in migration-related work: a survey of first-line practitioners

This report presents results from a survey with first-line practitioners working in areas related to
migration. The survey was available in 10 languages (Albanian, Arabic, Bulgarian, Dutch, English,
French, German, Greek, Italian, and Spanish) and was open between the 2nd of March and the
19th of April, 2022.
The survey aimed to investigate practitioners’ assessments of best practices in migration-related
work. More specifically, practitioners were asked to share their attitudes toward potential strategies
for addressing the issue of misinformation amongst migrants and criteria through which to
assess the success of potential best practices, as well as their evaluations of existing Information
Communication Technology (ICT) tools in migration-related work.
The survey received 755 valid responses, with a large number of responses from female, European
practitioners working in support services.