Presentation Open Access

Exploring Human Replacement: A Literature Review on Robo-Advice

Altrock, Sophie; Mention, Anne-Laure; Aas, Tor Helge

The emergence of robo-advisors (RAs) raises crucial questions revolving around the balance of human intervention and machine component in wealth management, calling for a deeper understanding of a model where human and machine coexist. This paper focuses on the impact of automation and AI on the shifting role of financial advisors. Through a systematic literature review, it aids understanding how RAs are defined, how they are evolving, and how they interact with human financial advisors. Findings show that a consensus as to whether RAs will replace human financial advisors or not does not yet exist. Based on the literature review, we suggest a conceptual framework with two possible strategies for human-robot-coexistence in wealth management and a future research agenda. To successfully implement RAs into the workplace, we call for a deeper understanding of how organisations can help to adapt their workforce to accommodate automation technologies.

Files (111.5 kB)
Name Size
ISPIM First Page.pdf
111.5 kB Download
All versions This version
Views 1616
Downloads 1515
Data volume 1.7 MB1.7 MB
Unique views 1313
Unique downloads 1313


Cite as