IMPLEMENTATION OF E-GOVERNMENT SYSTEMS AS DIGITAL COMMUNICATIONS IN THE DEVELOPMENT OF AREA BETWEEN PROVINCE AND DISTRICT IN WEST SULAWESI

Abstract

Electronic government (e-government) is a system used by governments to improve public services. The purpose of e-government is to make government services easier and faster to access via the internet, disseminating information to the public more efficiently. In several regions, e-government is still not being implemented optimally by the government. This study aims to evaluate how the local government policies of West Sulawesi province in implementing e-government support Regional Development Planning by examining the results, obstacles, planning patterns, and resources in managing e-government. This study used a qualitative approach consisting of interviews, observations about the problem under study, and official documents or archives. The study results show that the government of West Sulawesi has implemented a communication strategy in the area of e-government by categorizing communication elements such as communication policy, communication planning, communication systems, and implementation.