Degree Colleges of Sindhudurg District Viewed from the Lens of Total Quality Management: Implication to Total Quality Education

The quality concept was initially focused on tangible products manufactured by industrial organizations later it covered services like municipal services, police, health & education. In the prevailing environment of globalization & free market the concept of total quality management has become the essential prerequisite for the success of any service dealing with any product rather service. TQM in education has a basic difficulty in measurement. Quality in higher education is reflected in evaluation of students’ attainment but it is very difficult to measure the contribution of various factors for the rise in quality. This study focuses on perception of students towards total quality management in higher education institutions in the district of Sindhudurg. This is the objective of the study.  For present study the researcher uses descriptive method of survey type. The tool was prepared by the researcher. Twelve Degree Colleges in Sindhudurg District were the population of the study. Out of 12 colleges 8 were aided colleges and 4 were un-aided colleges were randomly selected and students were randomly selected. The sample selected for the study was based on simple random sampling technique. In this study total quality management has been explored by covering three aspects regarding Human resources management, Operating procedure and Organizational Commitment. In order to examine the quality of education and its three aspects mean, standard deviation and t-test were applied. Findings of the study shows there was difference in the perception of students about human resources management, operating procedure and there was no difference in the perception of students’ about organizational commitment.