IMPROVING LISTENING SKILLS

When the communication process is looked from language perspective, it is seen that a sender may send a message by either speaking or writing; a receiver may receive a message by either listening or reading. In this case, the sender must have a command of verbal or written expression skills; the receiver must have a command of skills of understanding what is listened or spoken. For this reason, all individuals in a society must have a command of verbal and written expression skills and those of understanding what is listened and spoken. Otherwise, it is not possible to mention a healthy communication. We achieve the exchange of information which we call communication by means of four basic skills of our mother tongue, which are classified as listening, speaking, reading and writing.