Use of Gamification as Implementation for Software Process Improvement

Studies carried out in the context of software process improvement (SPI) report problems and difficulties that organizations face to implement process models and standards, mainly related to the inability to overcome some critical factors. Thus, properly conducting SPI can facilitate the development of more efficient processes to overcome such difficulties, using gamification elements. Therefore, this article aims to identify problems in the implementation phase of an SPI effort and use gamification as a tool to mitigate barriers during SPI implementation in a company that opted for an SPI program such as CMMI Dev 2.0 and /or MR-MPS-SW and create the applicability guide using gamification in SPI that can be used by software organizations. The search string returned 499 (Four hundred and Ninety-Nine) works, of which 7 (Seven) were selected according to the Systematic Review of Literature criteria.