The Framework of Competency Facilities Manager in Pre-Construction Hospital in Malaysia

This paper distinguishes was conducted on the importance of the facility mnager's competence for a complex construction project such as hospital construction. There is thus a need to study the competence of facilities managers at the level of hospital construction. Directly, the involvement of the facility manager at the construction stage can reduce the cost of operating the building. This paper study was carried out using two methods, namely questionnaire method and interview method. The study involved the construction of architects, engineers, quantity surveyors, public hospital staff and facilities managers directly involved in the construction of public hospitals in Malaysia. The data obtained were analyzed using descriptive analysis techniques, relative value index (RII) and analysis using SEM Smart PLS method. The findings found that almost all respondents felt that leadership factors, communication factors, operating and maintenance factors, human factors, property and property management factors, and business preparedness and business balance factors were factors influencing facility manager competence at the construction stage.