Assessment of English Teaching Systems Using a Single-Valued Neutrosophic MACROS Method

Multi-Criteria Decision Making (MCDM) approaches are an effective tool for dealing with decision-making in various areas. It is a very complex and challenging task for computing an admittable solution with different and conflicting criteria. This work developed a new Measurement of Alternatives and Ranking according to the Compromise Solution (MARCOS) approach for English Teaching System (ETS). The main advantage of using this method is using a cost and profit solution for starting the formulation matrix, calculating the utility degree in both solutions, new way for calculation a function of utility and combination method, employed a large set of criteria and alternatives while keeping stability. ETS is very important for organizations, countries, and governments. It is a very critical task for assessing ETS. This paper proposed an example for using the MARCOS method for Assessment ETS. This example contains five main criteria, twenty-two sub-criteria and six alternatives for assessment ETS. The MARCOS method is employed under Single Valued Neutrosophic Sets (SVNSs) because the assessment ETS contains incomplete and uncertain information. So, SVNSs are an effective tool for overcoming this uncertainty. Scale from 1-5 used for evaluated criteria and alternatives by three experts and decision-makers who have an expert in this field. This paper help organization and countries which want to build an ETS.